Madsonic Support

Posted: **29 Apr 2019, 15:46**

I have a paid-up Madsonic premium license (on subscription). I just updated to v7 (smooth & totally painless), and notice it's not enabled for Premium. Went to enter my license key, and it says it's invalid. Does V7 need a new license? I had the server resend my key, but it's the same one.

Posted: **29 Apr 2019, 15:51**

Aha, I bet this error from the log is helpful:

Code: Select all

[2019-04-29 10:35:04,824] WARN SettingsService - Failed to validate license.
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed
: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to
requested target
        at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
        at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1949)
        at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:302)
        at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:296)
        at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1509)
        at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:216)
        at sun.security.ssl.Handshaker.processLoop(Handshaker.java:979)
        at sun.security.ssl.Handshaker.process_record(Handshaker.java:914)
        at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1062)
        at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1375)
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1403)
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1387)
        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFac
tory.java:436)
        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:384)
        at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
        at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:374)
        at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393)
        at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
        at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186)
        at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
        at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
        at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:72)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:221)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:165)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:140)
        at org.madsonic.service.SettingsService.validateLicense(SettingsService.java:3099)
        at org.madsonic.service.SettingsService$1.run(SettingsService.java:3122)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at java.lang.Thread.run(Thread.java:745)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
        at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:387)
        at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:292)
        at sun.security.validator.Validator.validate(Validator.java:260)
        at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:324)
        at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:229)
        at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:124)
        at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1491)
        ... 30 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
        at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
        at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
        at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
        ...
 
 Missing cert files perhaps?
 My madsonic instance has full access to the public Internet, FYI.

Posted: **08 May 2019, 21:41**

Anything on this? Are other v7 testers seeing properly activated Premium?

Posted: **09 May 2019, 14:50**

I have no issues verifying my license.

Greetings Kae

PS: Next time please use the "Bug Header" so it is easier for everyone to help you.

Posted: **10 May 2019, 01:20**

I also have no problem activating my premium upon v7 upgrade. I have seen the dreaded PKIX path building error before, when doing some SSL work at a previous job... I seem to recall it was a configuration issue on my end, but it was a while ago.

Posted: **10 May 2019, 18:16**

Please look here for a possible solution: viewtopic.php?f=75&t=2649#p8355

Best regards,
The Madsonic Team

Posted: **10 May 2019, 19:15**

Hmm, upgrading Java in my jail is going to take some work. The jail is quite old now, Freebsd 9 if I remember. And yes, all the cacerts files on that machine are old.

Posted: **17 May 2019, 17:03**

I created a whole new Freenas jail with a more recent FreeBSD, installed latest Java (openjdk 12) and Madsonic 7, copied over my database from backup, and now my Premium license works again. Thanks!

Madsonic Support

v7: Need new premium license? [EDIT2: Upgrading Java fixed it]

v7: Need new premium license? [EDIT2: Upgrading Java fixed it]

Re: v7: Need new premium license?

Re: v7: Need new premium license? [EDIT: failed to validate lic]

Re: v7: Need new premium license? [EDIT: failed to validate lic]

Re: v7: Need new premium license? [EDIT: failed to validate lic]

Re: v7: Need new premium license? [EDIT: failed to validate lic]

Re: v7: Need new premium license? [EDIT: failed to validate lic]

Re: v7: Need new premium license? [EDIT2: had to update Java, working now]