Madsonic Premium

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illumilore
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Re: Madsonic Premium

Unread post by illumilore » 18 May 2017, 07:42

I can sign up as early adopter, and I just got the email with the license key. Madsonic accepts it as valid but the reloading the page it still thinks it is not premium. I also can't access the betas from this page: http://beta.madsonic.org/pages/member/download.view as it says the account is invalid.
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aadam12
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Re: Madsonic Premium

Unread post by aadam12 » 21 May 2017, 15:19

I'm a long time Madsonic user and had a Subsonic key, which has been updated to a Madsonic Premium key quite awhile ago.
I am currently running Madsonic v 6.2.9080.2a5cd1f.20161222.0601 headless on Ubuntu Server 17.04

Madsonic Premium key does not stay validated.
Steps to reproduce issue:
1 - Login via web browser as admin
2 - Enter my license key and it validates
3 - Menu on left still tells me to Get Madsonic Premium.
4 - Click on Home in left menu - Goes to Home page as expected
5 - Click on Settings in left menu
6 - Click on Madsonic Premium in top menu and where you enter the key it says "Get Madsonic Premium – 26 day(s) left of trial "

Ryanz001
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Re: Madsonic Premium

Unread post by Ryanz001 » 07 Jun 2017, 03:10

I am also experiencing the issues with not being able to upgrade with my premium key. I enter the key and I still get the trial countdown. I also cannot access the early adopter area. I have uninstalled, removed the Madsonic folder and re-installed with no luck.

It appears that there has been no real resolution to this issue. Does anyone have any suggestions or insights? Thank you!! Ryan

fumiman
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Re: Madsonic Premium

Unread post by fumiman » 07 Jun 2017, 03:21

we can not do anything to solve this problem. :(

just waiting for Madevil's reply. :I

modestos
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Re: Madsonic Premium

Unread post by modestos » 13 Jun 2017, 11:25

So, is this an actual problem with the licensing scheme for beta/early adopters or just a push to buy a license?

I wonder, is paid license working, or is it facing the same issues?
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morten
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Re: Madsonic Premium

Unread post by morten » 08 Aug 2017, 10:36

Apparently I see the same issue yet again: Entering a valid license key returns "You have a valid Madsonic Premium license!" but the "Get Madsonic Premium" stays in the leftside menu and refreshing the /premiumSettings.view page just gives an empty license box again.

jsgates
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Re: Madsonic Premium

Unread post by jsgates » 10 Aug 2017, 02:25

Same issues here. Early adopter also here and key says it is valid but then just goes back to the blank box. Can't use any mobile apps now.

Goeny
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Re: Madsonic Premium

Unread post by Goeny » 11 Aug 2017, 15:36

Also an early adopter. License got expired yet again.

This happened before.
For some reason, if i re-subscribe myself as early adopter, the emails won't reach me either. And if i "forget" my license key, it says my email address is not valid.

pinion
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Re: Madsonic Premium

Unread post by pinion » 14 Aug 2017, 00:58

Goeny wrote:Also an early adopter. License got expired yet again.

This happened before.
For some reason, if i re-subscribe myself as early adopter, the emails won't reach me either. And if i "forget" my license key, it says my email address is not valid.

I'm having the exact same issue. Came here for a resolution but I guess there isn't one. He probably needs to manually extend the date or something. I hit him up in email last time but I haven't gotten a response this time. Been about a week since I asked.

Ryanz001
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Re: Madsonic Premium

Unread post by Ryanz001 » 16 Aug 2017, 13:37

Again, having the same issue where Madsonic Premium/Lifetime license expired. It Expired exactly 30 days after I posted originally and resolved the issue with Madevil. Do I need to re-purchase the product? I would just like to get a full understanding of why this keeps occurring. I love Madsonic and I would love to get a permanent resolution.

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Madsonic
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Re: Madsonic Premium

Unread post by Madsonic » 17 Aug 2017, 02:56


problems with temporary licenses


Most Madsonc test licenses expire by the end of October 2017.

Users with special test scenarios have already received e-mails that their licenses have been extended!

For users who need Madsonic premium features, they can be converted to permanent licenses.

Just go to: http://beta.madsonic.org/pages/getPremium.jsp

Regards,
The Madsonic team

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