Madsonic Support

OK, since the issue mentioned in the other post has been resolved and I've managed to run 6.2, I can now confirm I have been able to set my personal url. Thanks for your help!

OK, silly me... :oops: I've apparently mixed JRE with JDK and had only JDK, not JRE, installed. Just fixed that, upgraded again to Madsonic to 6.2 and... I can log in, but everything is gone - I need to set up all server from the scratch! :( Is that normal? And BTW - do I have to have JDK installed ...

Thanks for this! Unfortunately the sequence uninstall => reboot => reinstall results in exactly the same "java: command not found" :( I'm using 64-bit package downloaded from QnapClub (can't attach url due to forum restrictions), can you recommend some other file that may work better?

Wow, for "java" command I'm getting "Java not found". But I guess any Macsonic version wouldn't run then, would it?
Regardless, what should I do then - reinstall QJDK8?

Does the FULL database need to be screened every time I want to update it? Or is there any way to:
1. detect folder content changes / additions
2. scan only new / modified folders?

Do I understand correctly that if I go for a lifetime license it will include only 6.x builds? Effectively, when build 7.x is released, I will have to purchase another license, won't I? Or - hopefully! - it's just the wording and lifetime license gives me the ability to run all Madsonic future versi...

UPDATE: I've browsed the just-added /opt/... folder and found the logs. But have no idea what to look for
Can I just upload them here for a review? Or shall I look official support as a premium user?

Thanks, I've connected to the given folder with Putty, but it contains only the latter file, no madosnic.log. [/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic] # ls madsonic_sh.log transcode/ [/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic] # And the madsonic_sh.log contains just a single lin...

Thank you! However at the moment I can't use newer build as explained in my other post (#1971 - I can't yet paste a link, the forum engine doesn't allow me to do so) - 6.1.8280 is the latest build I'm able to run...

I can't even do that - the "yourname" filed is inactive... Same applies to the dot activating the custom url.

UPDATE: Surprisingly when I downgraded Madsonic to 6.1.8280 I can access the server interface. Re-upgrading to 6.2.9040 kills it again and I can't access it...

I'm a premium user (not trial, regular premium) and wanted to set the custom internet url to reach my Madsonic instance. However, even though I've enabled the "Access your server over the Internet using an easy-to-remember address." option, all I can do is to fill the second available opti...

I've just upgraded my QNAP TS-251+ to the newest beta firmware 4.3.2. It's a 64-bit firmware and I did the update exclusively to be able to use Madsonic 6.2 beta build available on the webpage. I've obviously installed also the 64-bit build of QJDK8. It looks all went smoothly as the OS is running, ...