Search found 8 matches

by ecac
23 Sep 2019, 18:23
Forum: Support
Topic: Cannot Import Playlists
Replies: 3
Views: 858

Re: Cannot Import Playlists

So pretty much I have paid for software I can't get support on. Awesome!

Anyone have an alternative to Madsonic that works similarly?

Thanks.
by ecac
09 Sep 2019, 19:31
Forum: Support
Topic: Cannot Import Playlists
Replies: 3
Views: 858

Re: Cannot Import Playlists

Anyone? Does anyone know how I can get support for this product that I actually paid for?
by ecac
04 Sep 2019, 15:02
Forum: Support
Topic: Cannot Import Playlists
Replies: 3
Views: 858

Cannot Import Playlists

Hi, I am a premium user and had to recently switch servers. After getting everything setup and my music added back in I am trying to add in my playlists I had. When I try to do an import or a recover it just sits there and never does anything. I even ran it overnight no luck. Can someone help me wit...
by ecac
08 May 2019, 15:33
Forum: Support
Topic: [SOLVED] Error 403 after upgrade using Debian package
Replies: 12
Views: 1739

Re: Error 403 after upgrade using Debian package

I am having the same exact issue and I am no where as technical as you guys are - just a basic premium home user! Anyone know how I can get this to work until Madsonic responds?

Thanks!
by ecac
26 Sep 2017, 14:17
Forum: Support 6.x
Topic: Backing up Playlists Error
Replies: 3
Views: 1758

Re: Backing up Playlists Error

Ya, don't think I want to delete all my playlists!

Is there a formal support line in place for this since I paid for the product?

Thanks.
by ecac
08 Sep 2017, 16:05
Forum: Support 6.x
Topic: Backing up Playlists Error
Replies: 3
Views: 1758

Backing up Playlists Error

Could someone let me know how to resolve this? Madsonic encountered an internal error. You can report this error in the Madsonic Forum. Please include the information below. Exception java.io.FileNotFoundException Message c:\Media\Playlists\Backup\The White Stripes.m3u8 (The system cannot find the p...
by ecac
05 Sep 2017, 00:39
Forum: Support 6.x
Topic: Reset Admin Password
Replies: 0
Views: 1255

Reset Admin Password

Hi,
Is there a way to reset the admin password. I fear I didnt give my user account full access and I forgot what I set the admin password to when I first set it up awhile ago.

Thanks.
by ecac
07 Jul 2017, 16:21
Forum: Support 6.x
Topic: Unable to Delete Playlist
Replies: 0
Views: 863

Unable to Delete Playlist

Hi, I am unable to delete playlists that I have created. I am using version - MADSONIC 6.3.9500.8df1ddd.20170602.0302 I have starred a bunch of songs and wanted to create a playlist. I clicked on All and Save as Playlist. The Files dont seem to get put in there but it creates a playlist. I can then ...